Tim Hortons faces probe from privacy regulator after report that mobile app tracks users movements | CBC News


Tim Hortons faces probe from privacy regulator after report that mobile app tracks users movements | CBC News

Tim Hortons is being investigated through Canadian privacy government after media stories raised considerations about how its smartphone app could also be amassing and the use of information on other folks’s movements as they pass about their day by day actions.

The Office of the Privacy Commissioner of Canada, along an identical government in Quebec, B.C. and Alberta, stated Monday it’s going to release an investigation into whether or not or now not the corporate’s mobile ordering and cost app obeys regulations that govern the safety of customers’ non-public knowledge.

The federal regulation governing privacy problems is referred to as the Personal Information Protection and Electronic Documents Act, or PIPEDA.

Earlier this month, the Financial Post newspaper reported at the app’s use of geolocation era, which allows the app to silently observe a consumer’s whereabouts and virtual actions, even if they don’t seem to be actively the use of the app.

The Post reporter asked his consumer information from the corporate below PIPEDA, and found out the app used to be maintaining a log of in all places he went, even if the app used to be now not in use, and transmitting the information again to Tim Hortons.

‘Great significance’

In a observation, the privacy commissioner’s administrative center stated it’s going to take a look at whether or not Tim Hortons “is obtaining meaningful consent from app users to collect and use their geolocation data for purposes which could include the amassing and use of detailed user profiles, and whether that collection and use of the data is appropriate in the circumstances.”

“The federal privacy commissioner’s office considers this to be an issue of great importance to Canadians, given the privacy issues it raises. Geolocation data can be very sensitive as it can reveal information about the habits and activities of individuals, for example, medical visits or places that they regularly frequent.”

In a observation to CBC News, Tim Hortons says it’s going to cooperate with any investigation, however strongly disputes the allegations that the app is doing one thing that users are not conscious about.

“Since Tim Hortons launched our mobile app, our guests always had the choice of whether they share location data with us, including ‘always’ sharing location data — an option offered by many companies on their own apps,” a spokesperson for the chain stated.

“We recently updated the Tim Hortons app to limit the collection of location data to only while guests have our app open, even if a guest has selected ‘always’ in their device settings.” 

 

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